How to activate Union Bank credit card
Activating your Union Bank credit card is the very first step toward using its benefits—whether that’s earning rewards, accessing promos, or making secure purchases.
While straightforward, it’s essential to follow the correct process so your card is properly linked and fully functional.
Union Bank provides versatile activation channels, including the mobile app, online portal, and customer support.
Each method caters to different preferences and ensures convenience. By choosing the right option, you can start using your card confidently and securely.
This article brings you up-to-date instructions from Union Bank’s help center as well as user-tested tips to help you activate your card without hassle.
Activating via UnionBank Mobile App
When your card arrives, the fastest way to activate it is through Union Bank’s official mobile app.
Before starting, ensure you’ve installed the UnionBank Online App and have an active online banking profile.
To activate through the app, follow these steps:
- Log in to the UnionBank Online mobile app.
- Tap Sign Up with My Existing Account, then select Credit Card.
- Navigate to the dashboard and tap Activate Card.
- Enter your 16-digit card number, expiry date, and birthdate.
- Input the One-Time Password (OTP) sent to your registered mobile number.
- Confirm activation to complete the process.
This method provides instant activation and appears to be the most widely used among cardholders.
Activating via UnionBank Online Portal
If you are more comfortable using a computer, the UnionBank web portal also supports card activation, though it requires prior online registration.
Before using the portal, verify you have access credentials for UnionBank Online.
Activation via the portal includes:
- Logging into UnionBank Online using your username and password.
- Accessing the Cards section.
- Selecting Activate Card to reveal the activation form.
- Entering card details and OTP as required.
- Confirming activation.
This approach is well-suited for users who prefer a desktop environment or need to manage multiple accounts simultaneously.
Activating Over the Phone
Sometimes, technical issues make online methods unavailable. In such cases, calling customer support gives you an alternative activation route.
Keep your card details and personal information ready to make the call smoother.
On the phone, you will:
- Dial Union Bank’s hotline number as indicated in your welcome kit.
- Request assistance to activate your card.
- Provide your card number, name, and other verification details.
- Follow instructions from the representative to complete activation.
- Confirm that your card is active for immediate use.
This option ensures security through human-assisted verification when digital platforms present issues.
Key Tips Before Activating
Ensure the activation process goes smoothly by keeping the following pointers in mind:
- Confirm that your mobile number is up-to-date to receive OTP codes.
- Avoid using public Wi‑Fi when entering sensitive information.
- Double-check your card number and expiration date for accuracy.
- Keep your welcome kit nearby for reference while activating for the first time.
These small precautions help avoid input errors and ensure a smooth, secure activation.
What Happens After Activation?
Once activation is confirmed—typically via on-screen prompt or message—you should see your card marked as active in your app or portal.
Activation enables:
- Immediate in‑store, online, or international purchases.
- Use of digital features like Pay Bills, Installments, or rewards.
- Setup of your personal PIN if not done during activation.
If the card does not appear active after an hour, it’s wise to call customer service to check its status.
Key Takeaways
Before launching into activation, keep these key points handy:
- Installing the UnionBank app and setting up an account makes activation fast and easy.
- The portal offers a desktop equivalent for those who prefer it.
- Calling customer service remains a reliable backup for resolving technical issues.
- OTP, accurate details, and secure connections are essential for safe activation.
- Once activated, your card is ready for full use and rewards access.
Staying Ready to Use Your Card
Now that you know how to activate Union Bank credit card, you’re ready to tap into its full potential—whether paying bills, winning perks, or shopping with confidence.
Choose the method that fits your needs, follow the steps carefully, and keep your device secure.
After activation, feel free to explore features like rewards tracking or installment options. Enjoy the convenience and benefits your card has to offer.
Frequently Asked Questions
- Can I activate the card using the UnionBank app?
Yes, open the UnionBank App, go to Activate Card, enter your card details and OTP to activate. - Is the One-Time Password always required to activate?
Yes. OTP ensures activation security, and it’s sent to your registered mobile number. - Can I activate using the online web portal?
Yes, via UnionBank Online under Cards → Activate Card, using the same details as in the app. - What if the app or portal fails?
Just call Union Bank’s credit card hotline—agents can verify your identity and complete activation. - What should I do if activation doesn’t reflect immediately?
Calmly wait a few minutes, refresh your dashboard, and if still inactive, contact customer support.